Farm Credit Illinois

Asst.Vice President/Vice President, Crop Insurance

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Description/Job Summary

Sells and services crop insurance policies and provides specialized support to the regional office’s insurance sales and processing.

MAIN RESPONSIBILITIES
Marketing
  • Generates crop insurance portfolio growth by seeking new business opportunities with emphasis on walk-in customers and sales referrals
  • Identifies key prospects and cross sells with loan staff
  • Attends events and solicits referrals
  • Identifies key agricultural topics and provides education opportunities for farmers to attend
Sales
  • Assesses customer and prospect needs for crop insurance
  • Renews and originates small, less complex policies, referring larger, complex policies to the Vice President, Crop Insurance
  • Determines how to best meet customers’/prospects’ needs and discusses coverage options
  • Reviews policy structure and maps to verify appropriateness of insurance coverage
  • Provides rate quotes and determines policy edits or corrections
  • Identifies where product add-ons can add value
Portfolio Management
  • Manages a book of smaller crop insurance policies, including the collection and completion of acreage and production reports
  • Proactively identifies potential current and future claim situations
    • Educates the customer about claim procedures and provides guidance
    • Submits claims as needed
    • Monitors the claim processing timeframe
    • Reviews claim outcomes with the customer as needed
  • Provides service to walk-in customers regardless of portfolio assignment
  • Proactively seeks portfolio segmentation from the Vice President, Crop Insurance
  • Responsible for customer retention
Crop Insurance Administration
  • Reviews crop insurance applications, acreage reports, production reports as well as other documents for completion and readiness
  • Ensures documents meet policy provision and standards
  • Coordinates and tracks the compilation of documents needed for insurance policies and claims utilizing the document management system
  • Enters information into customer relationship management software to document the insurance sales process
  • Works closely with centralized processing
Public Relations
  • Participates in customer appreciation events and activities to enhance relationships
  • Develops and maintains a professional presence in the ag community through active involvement in professional groups and community activities
  • Identifies key contacts and resources to build relationships
Continuous Education
  • Implements and attends continuous education activities to remain informed of ongoing crop insurance coverage changes
  • Stays apprised on loan products to answer customer inquiries and promote cross selling of loan and crop insurance products
  • Remains knowledgeable of legislative issues that impact crop insurance
  • Attends activities to build upon expertise in various aspects of agriculture, finance and economics
  • Gains knowledge pertinent to the geographic region or territory

Required Skills

  • General knowledge of production agriculture
  • Skill in negotiating to sell and promote crop insurance
  • Skill in utilizing a systematic approach to problem solving
  • Skill in focusing and concentrating on details, along with differentiating significant and insignificant details
  • Skill in utilizing technology to increase efficiency
  • Skill in having perception of different dimensions of business issues and making sense out of complex issues while being decisive and flexible to change
  • Skill in applying processes and procedures to factual data to make a logical decision
  • Skill in engaging, collaborating, and building trust amongst team members
  • Skill in interacting and working effectively with others
  • Oral and written communication skills, sufficient to exchange information effectively
  • Skill in listening and conveying awareness of a customer’s problem or issue to find resolution

Required Qualifications

Associate’s degree in business or agriculture related field and 1 year of experience supporting crop insurance sales and processing;
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
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We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@farmcreditIL.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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